Mailroom Specialist (part-time)
First Dakota National Bank is hiring a part-time Mailroom Specialist to join our Yankton team. Hours include Monday-Friday 1:00-4:00pm, typically working 15 hours/week. A knowledge of First Dakota mail room procedures along with strong organizational skills, a high degree of accuracy, attention to detail, excellent communication skills and the ability to work well in a team environment is essential. Respond to internal inquiries and provide support for Deposit Services related tasks.
Duties
- Possess knowledge of the mailroom processes involving incoming and outgoing mail for the bank, which includes but is not limited to sorting incoming mail, running the inserter/folding and postage machine, sorting all outgoing mail and applying postage as applicable, prepare mail pieces for distribution to branches, and printing and preparation of notices and statements
- Responsible for assisting with mailroom equipment maintenance and servicing needs; coordinating with third party servicing personnel to keep equipment functioning at top performance levels
- Possess a working knowledge of the 4Sight Launchpad, Silverlake, and postal service websites
- Research and resolve mail room problems, acting as a liaison between other bank departments when necessary
- Ensure customer confidentiality
- Adhere to established Bank policies and procedures for consumer complaints
- Inform management of irregular or recurring mail room problems and suggest improvements to provide improved customer service
- Attend and come prepared to all meetings and developmental training deemed necessary by your supervisor
- Participate in required annual training
- Other duties as assigned, supporting the Deposit Services Operations team
Qualifications
Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
High school diploma or general education degree (GED).
3-6 months customer service or related experience;
Or equivalent combination of education and experience
High school diploma or general education degree (GED).
3-6 months customer service or related experience;
Or equivalent combination of education and experience
Work Environment
Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate.
Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate.
Physical Demands
Light: The physical demands of this job include bending, sitting, and occasionally lifting up to 10 pounds with or without reasonable accommodation.
Light: The physical demands of this job include bending, sitting, and occasionally lifting up to 10 pounds with or without reasonable accommodation.
FIRST DAKOTA offers competitive compensation and excellent benefits including Dental, PTO, Career Apparel and 401(k). Successful applicant must pass pre-employment screening including credit history and criminal background.
Interested candidates may apply online at www.firstdakota.com/careers.
First Dakota National Bank is an Equal Opportunity Employer. Member FDIC.
