FNBO Service Center

Financial Institutions

Hours:

There are a variety of shifts.
Customer Care is open 6am to midnight
Collections 7am to 10:45pm

Driving Directions:

We are located at 2007 Broadway which is west of Pizza Hut, in the strip Mall. Our facility is a secure facility that is locked at all times. Please ring the door bell.

About Us

Welcome to First National of Nebraska! First National Bank was chartered in 1863, which makes us the 32nd-oldest, nationally-chartered bank in the country, as well as the largest privately owned banking company in the United States. With nearly 5,000 employees, First National and its affiliates have $17 billion in managed assets. Primary banking offices are located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.

First National opened a Service Center in Yankton for the Credit Card division in 1985. The office is located at 2007 Broadway. Today this office works with customers of First National Bank of Omaha's Credit Card and Retail divisions. We operate Collections and Customer Care from this location.

The Collections Department reaches out to customers that are struggling to make their monthly payments. We work with these customers in a professional manner to help them resolve their delinquency. Customer Care handles inbound calls from Credit Card and Retail customers that have questions regarding accessing their account information or resolving any inquiries about their accounts.

We realize that choosing a career and an employer is a major decision. We hope that you are as excited as we are about opportunities with First National. Because of our outstanding group of employees, we continue to be one of the most successful, innovative banks, offering an array of traditional and nontraditional banking services.