|
Are you a detail-oriented problem solver? Do you enjoy a varied routine and a supportive, team-oriented workplace? Are you looking for a regular weekday schedule with paid holidays? Then we might be the right fit for you! We're looking for resourceful people who enjoy using their critical thinking skills to provide customer support in a dynamic environment. This position cross sells and provides support for Cash Management and Digital Banking related products and services for Business and Retail customers. Experience is helpful, but we are willing to train. This position can be located in Yankton, Sioux Falls, or Mitchell. Full-time hours include Monday-Friday 8-5.
Essential Duties and Responsibilities include the following:
-
Possess a knowledge of Cash Management products and systems
-
Establish and support Cash Management and Business Digital Banking customers
-
Assist staff with sales efforts to educate and inform customers about the benefits of our Cash Management and Digital Banking products and services
-
Work within Deposit, Cash Management and Digital Banking guidelines to reduce risk and ensure compliance with established policies, procedures and regulations
-
Recommend changes and enhancements to products and services
-
Generate and screen leads to attain new business relationships and product sales
-
Call and visit target customers to promote and sell products and services
-
Promote and cross-sell products and services to meet customer's needs such as checking, credit card, and Digital Banking
-
Assist with special projects as needed
-
Actively utilize and understand technology and devices related to Digital Banking services
-
Provide support for escalated customer issues
-
Assist with review, monitoring and mitigation of risks to minimize losses
-
Assist with customer education and marketing of Cash Management and Digital Banking products and services to increase usage and adoption rates
-
Other duties as assigned.
FIRST DAKOTA offers competitive compensation and excellent benefits including Medical, Dental, Life, Short and Long Term Disability, PTO, Career Apparel and 401(k). Successful applicant must pass pre-employment screening including credit history and criminal background.
Interested candidates may apply online at www.firstdakota.com/careers.
Our company is an Equal Opportunity Employer
Member FDIC
|
